The challenge for most small businesses considering implementing CRM software is getting people to actually use it. If sales people feel like they are wasting their time by typing their activities into a computer then they will quickly give up and move on to activities that make them money. We have found the solution to this problem to be:
1-Make the tool as simple to use as possible
There are several facets to making the CRM tool simple to use. For one thing it needs to not have any fields that are not relevant as this can be overwhelming and appear as a waster of time. We find the most important elements in tracking an activity to be the customer, the products that they are interested in and notes. Many other elements can be filled in automatically like the date the entry is being done and the user who is tracking the activity. In addition, having a location to attach relevant documents for later reference can save the user from having to go back and forth between emails.
If the sales people are not getting anything out of the CRM tool they will certainly not put anything into it. Some great tools that help them get value from the CRM include:
Email reminders to get back to customers Profession quote documents to send to customers Reporting that allows them to see what products a customer has inquired about, and what prices they have been quoted Suggestions on what customers would be a good fit for a new product
3-Tightly integrated with all the other software already being used
If the CRM tool is integrated with all the other software that the company and that user is already using then it makes the experience considerable more rewarding. One example would be the ability to drag and drop files from emails into CRM tasks, or converting a quote directly into an order in the back office system saving the user from re-entering everything over again.
Here is an example of how a VISCO user would use the VISCO CRM tools:
Salesman Jack works for a chemical importer and distributor and a customer calls in and requesting a quote on Acetone. Jack opens VISCO Inquiries tool and makes note of the conversation and slects from lists who the customer is and the product he is inquiring about and assigns this activity to Sales administrator Susan to get pricing from a few overseas suppliers. Susan receives an automatic email telling her that Jack needs pricing on acetone and the system also generates RFQ documents for her and suggests the suppliers she will want to send them to based on historical purchase activity.
Once Susan receives pricing back from suppliers she uploads the pricing which also notifies Jack that he has quotes back from suppliers. Jack uses the price estimator tool to compare these supplier offers and based on the pre-determined formulas is able to calculate all the other costs involved in importing the product like ocean freight, duty, trucking, and financing costs to get an idea of what his true landed cost per LB will be. Once the mark up is considered, the system will suggest to Jack what he should be quoting the customer on the load of Acetone.
Jack simply converts the supplier offer into a quote and is able to email a professional looking pdf to the customer for his approval. After some negotiation, the quote is converted to an order and sent to operations for processing
Position: Imports / Exports Analyst
Location: Nairobi Company profile:
- Global logistics company with offices in Mombasa, Nairobi, Dar es Salaam, Kampala, Juba, Dubai, Yemen, Somalia, Shanghai, Singapore and Houston
- Freight forwarding, imports clearance, exports, warehousing, trucking and construction logistics projects
- Approximately 100 employees in Kenya
The mission of the Imports/Exports Analyst is to oversee and execute the Company Strategy and to achieve sales targets, to explore opportunities for the development and acquisition of new markets / territories.
The Analyst is responsible for processing of freight by preparing and processing documentation / shipment in accordance with standard freight consolidation in compliance governmental regulations.
Responsibilities & Functions
Responsibilities & Functions
- Arrange and coordinate pickup transportation from customer’s warehouse supplier/carrier
- Arrange air/road/rail movement of freight for shipper’s location.
- Receive freight, check for count and damages. Write (OSD reports)
- Input air waybill data into computer system.
- Process “Dangerous Goods Freight” according to DOT and IATA regulations.
- Provide data required to generate customer invoices.
- Prepare Letters of Credit for exporting purposes.
- Check freight to insure it complies with security regulations.
- Process live animal and perishable shipments to comply with agencies and regulations.
- Negotiate rates and space with the airlines, and truckers to obtain the best rates
- Track and trace shipments.
- Perform customer service duties.
- Miscellaneous filing.
- Input airway bill data into system.
- Label freight, check to insure that Dangerous Goods freight is properly packaged and labeled.
- Comply all times with standard regulations to encourage safe and efficient business operations.
- Attend meetings/training as required by the company.
- Perform other duties as requested by management.
- Responsible to travel independently and manage the business across East Africa community
- Generating business for the entire range of products of the company across East African Community.
Education and Experience:
- Degree/diploma or equivalent and/or related experience in a related field preferred.
- Employee must have an understanding in international freight forwarding operations.
- Employee must have an understanding of safety regulations.
- Employee must have an understanding of regulations that pertain to international export of shipments.
- Employee must have an understanding of worldwide import regulations.
- Employee must have basic computer skills.
- Employee must have the ability to use basic math skills to calculate freight, storage, and other charges.
- Employee must have excellent organizational skills and self – motivation.
Desired Candidate Profile:
- Age: 40 Years (Maximum)
- Industry preference: Air exports.
- Soft Skills: Positive attitude, systematic, good communication skills, eye for details and good analysis skills.
- Remarks: The job will require traveling to East African communities.
- Responsible to travel independently and manage the business across East African community.
- Generating business for the entire range of products of the company across East African community.
How to Apply
To apply for this position send your CV to firstname.lastname@example.org quoting the position in the subject line and preferred location.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted
Right-wing activists who have made a media splash by claiming they ll use big trucks to jam Beltway traffic this weekend are off to a rocky start.
Barely a day after U.S.News & World Report wrote about the Ride for the Constitution1, organizers are condemning a former compatriot who suggested that the group will arrest congressmen. Meanwhile, mainstream trucking industry organizations are disavowing 2any connection with the activists, including some protest supporters who alleged they plan to snarl traffic for three days by circling Interstate 495 at 55 mph.
The protest website talks about4 bringing a million truckers to D.C. or instigating a nationwide trucker strike that would soon mean empty store shelves. Pete Santilli, an Internet radio host who has been serving as the official spokesman for the ride, said the trucker convoy is a photo op for the press intended to spawn a larger outcry.
We re looking for an Egypt moment, where 100 million people will get out on the street, get out on the roads and demand that our legislature follow the Constitution, he said.
But then another organizer, Earl Conlon, told 6The Washington Post on Tuesday that the whole protest is a hoax. Nothing gets the attention of the mainstream media like some sort of disastrous threat, he said.
Hoax or not, police agencies say they re keeping an eye out.
Virginia State Police is aware of the proposed protest, but we are not in a position to comment on any preparations at this time, spokeswoman Corinne Geller wrote in an email to POLITICO. She later added that as long as the vehicles comply with Virginia law, then the Virginia State Police will not interfere with their protest.
A Maryland state police spokesman similarly said officers there are prepared to keep the highways clear and safe.
The threats have also caught the attention of two major trucking industry organizations, which said they re not participating in any such protest despite the industry s disputes with the Obama administration and Congress over regulations.
The individuals leading this particular effort have no direct affiliation with trucking and appear to be using truckers in order to gain media attention and air grievances not related to trucking, the Owner-Operator Independent Drivers Association said in a statement. We do not support assembling in an unlawful, unpermitted manner, committing crimes, making threats on our lawmakers or behaving in such a way to cast safe, professional truck drivers in a negative light.
Both OOIDA and the American Trucking Associations said legal means are the best way to battle unfriendly regulations.
The American Trucking Associations is not a sponsor of this strike nor do we endorse or condone the activities of these few individuals, ATA spokesman Sean McNally said. ATA and the vast majority of America s truck drivers will continue to deliver the nation s most essential goods unabated even while we continue to work through whatever policy disagreements we have with Congress and the administration.
The organizers have complaints related to trucking regulations but also embrace false claims about Barack Obama s birthplace and accuse the president of treason for funneling weapons to Syrian rebels. Conlon also told U.S. News on Monday that the truckers will seek the arrest of everyone in government who has violated their oath of office.
That led Santilli to ask the media not to quote Conlon as a spokesman.
At the top of the demands on the protest website is the repeal of new hours-of-service rules9 that the Federal Motor Carrier Safety Administration put into place July 1. The rules, upheld 10by a federal appeals court in August, require a 34-hour rest break each week and 30 minutes of off-duty rest for each eight-hour day.
The activists other trucking-related complaints include other federal regulations, the price of fuel and a lack of parking.
On their website, the organizers also attack the president s health care program as unconstitutional and claim Transportation Security Administration officers are given the right to commit crimes of sexual misconduct. During the interview, Santilli attacked politicians who want to raise the debt limit and suggested that a POLITICO reporter and homeless veterans would do a better job than the current Congress.
Close to 50,000 people have liked the ride s Facebook 11page, which declare(s) a GENERAL STRIKE on the weekend of October 11-13, 2013! Truck drivers will not haul freight! Americans can strike in solidarity with truck drivers!
There is some precedent for truckers clogging up roads. In 2010, French truckers blocked 12roads to protest then-President Nicolas Sarkozy s plan to raise the retirement age to 62. In 1997, a French truckers union did the same as part of a strike against trucking companies.
Matt Daily contributed to this report.
- ^ Ride for the Constitution (ridefortheconstitution.org)
- ^ disavowing (www.politicopro.com)
- ^ Continue Reading (www.politico.com)
- ^ talks about (ridefortheconstitution.org)
- ^ Sign up for POLITICO s Morning Transportation tip sheet (www.politico.com)
- ^ told (www.washingtonpost.com)
- ^ Also on POLITICO: Full transportation and infrastructure policy coverage (www.politico.com)
- ^ emails (ridefortheconstitution.org)
- ^ hours-of-service rules (www.politicopro.com)
- ^ upheld (www.politicopro.com)
- ^ Facebook (www.facebook.com)
- ^ blocked (www.bloomberg.com)
Words: DAF TRUCKS
The DAF XF105 ATe has been voted Fleet Truck of the Year at the prestigious Motor Transport Awards 2013 in London, giving DAF its fifth win in the last six years. DAF was handed the award at an official ceremony in London, which was attended by 1,600 leading representatives from the transport sector.
The judging panel of leading transport operators awarded the DAF XF105 because of its spacious cab, which they described as highly rated by drivers, good residual values and particularly the ATe Advanced Transport efficiency philosophy which delivers excellent fuel efficiency. They also commented on DAFs industry leading parts and service back up, particularly DAF ITS, still rated as the best on the market.
Right after the awards ceremony, DAF Trucks UK Managing Director Ray Ashworth commented: I am delighted that in making this award the judges recognised that the XF105 ATe offers unequalled low cost of ownership and high fuel efficiency and class leading driver comfort. They also commented very favourably on our outstanding in-service support provided by our nationwide network of dedicated dealers, a great accolade for both our trucks and our people .
More good news is that RHD versions of the XF105 are produced at the Leyland Assembly Plant.
DAF Trucks NV a subsidiary of the American company PACCAR Inc, one of the world s largest manufacturers of heavy duty trucks is a leading manufacturer of light, medium and heavy duty trucks in the EU with a 2012 market share of 16.0 per cent in the over 16 tonnes category. DAF manufactures a full range of tractors and rigids, offering the right vehicle for every transport application.
Its so a leading provider of product services, Multi Support repair and maintenance contracts, financial services from PACCAR Financial and a first class parts delivery service. In addition, DAF develops and manufactures components such as axles and engines for bus and coach manufacturers all over the world. DAF Trucks N.V. has production facilities in Eindhoven in the Netherlands, Westerlo in Belgium and Leyland in the United Kingdom, and over 1,000 dealers and service points in Europe.
GET Your Freight Shipping Quote Here!
Fill out the form below for your personalized freight shipping quote from one of our shipping professionals. They personally look over your request and make a quote that best fits your needs and cuts your freight costs!
Don’t know the freight class? No worries! Just put in a detailed description of what you are shipping and our freight shipping services professionals will find the proper class to get you the correct price! If you would like an immediate quote, give us a call at 800-489-8984 and we’ll quote you right over the phone!
Forbidden – You are not authorized to view this page
Cargo containers at the port of Los Angeles. (NOAA’s National Ocean Service/Wikimedia Commons)
Export prices fell for the six straight month while import prices remained stagnant, but local shippers shrugged off the news as they expected cargo volumes to continue to climb.
The Department of Labor released Thursday its monthly import and export price index1, which documents the prices of goods made in the U.S. or overseas and shipped internationally.
The steady decline in import and export prices could translate into lower costs for consumers for everything from apples to T-shirts.
But drops like these could spell trouble for shippers. Producers might have less incentive to ship overseas since the relative cost of transportation increases as the prices of goods decrease.
U.S. export prices fell half a percent in August. Agricultural goods, a key component of the index, recorded an even steeper drop of 4.3 percent, accounting for much of the month s losses. Export prices were down 1.1 percent from a year earlier.
August import prices showed no change from the previous month. Petroleum import prices rose 0.8 percent, but prices for other imported goods declined 0.2 percent. It was the fourth month in a row that the prices for non-petroleum goods fell.
So far, L.A. freight forwarders aren’t worried about the report. They pointed to cargo volume, the number of shipped containers and the value of the U.S. dollar relative to foreign currencies as more important factors for their businesses.
“It sounds terrible, but when you get into it, it’s not a crazy deal for us,” said Kasha Ferasat, marketing director for American Export Lines. “You might have the same number of containers coming in but just less volume or lesser valued commodities.”
Ferasat said a decrease in import and export prices would most greatly affect larger companies, whose profits relied on competitive pricing. U.S. exporters would have to drop their prices to match those of foreign competitors.
“It’s a little concern to see what’ll happen next, but exports have been increasing in terms of traffic and volume,” he said.
For the 2012-2013 fiscal year, the port of Los Angeles saw a 5 percent drop from the previous year in the number of containers it shipped out.
But the port sent out almost 10,000 more containers in July than it did during the month before. And the number of imported containers in July 370,745 was nearly 10 percent higher than at the year’s start.
President of Carmichel International Services, John Salvo, said he wasn’t concerned about the impact the drop in import and export prices had on his shipping company of 52 years.
“It really depends on the clients’ commodities. Some things they can’t source here in the U.S.,” he said. “But we’re not losing sleep over it.”
(In the photo Left to Right we have Kyle Lee (Trucking’s Top Rookie) and his wife Kayla with their daughter Adelaide and son Koy, Kevin and Debbie Smith and Dan A’Zaire Snow and his wife Samantha with son Dan A Zaire Jr and daughter Ziraha.)
DES MOINES, Iowa, August 27, 2013 TMC Transportation is proud to announce that company driver Kyle Lee was recently named Trucking s Top Rookie at the 2013 Great American Trucking Show in Dallas, Texas.
Lee was chosen for the award by an expert panel of judges, which included representatives from motor carriers, training schools (both public and private), suppliers and trade associations. As the Top Rookie, Lee wins more than $10,000 in cash and prizes. He will be featured in an array of industry publications and in an interview with RedEye Radio s Eric Harley.
A native of Ottawa, Kan., Lee received his CDL training at MTC in St. Louis, Mo. Before becoming a driver with TMC, Lee served in the Army for four years and is currently a member of the Kansas Army National Guard. During his active duty, Lee spent three years in Germany and one year in Afghanistan.
Congratulations to Kyle Lee and to all of TMC s Trucking s Top Rookie Finalists, comments Duane Boswell, Vice President of Recruiting. Kyle Lee, Kevin Smith and Dan A Zaire Snow all did TMC very proud by placing in the top ten finalists group. They are great examples of new drivers who were attracted to the trucking industry because of the substantial opportunity to support their families and personal dreams. Kyle took the big prize, winning Top Rookie honors and bringing tears of joy to his wife Kayla at the awards ceremony. We share in her pride and joy and are confident that Kyle will represent our industry well as it seeks to attract many more high quality people like Kyle.
A special thanks to the wonderful spouses of these men; Kayla Lee, Samantha Snow and Deborah Smith are all great examples of supportive spouses who contribute immeasurably to the ability of these drivers to succeed in their new careers, continues Boswell.
Being recognized as Trucking s Top Rookie was a huge honor, says Kyle Lee. This program is great and let me and the other nominees know that the trucking industry cares about us. I was very fortunate to get a great start with my CDL training at MTC and find a supportive, family-friendly company in TMC. I feel so blessed to have won this award.
The Trucking s Top Rookie contest was created by Randall-Reilly Recruiting Media to highlight the opportunities in the truck driving profession and promote the truck driving career choice during a severe shortage of drivers. Carriers were asked to nominate their top rookie who had graduated from a PTDI certified, or NAPFTDS- or CVTA-member driver training school within the past year and had been employed by their trucking company for less than one year. Nominees were judged on their safety performance, customer service and achievements within their organization.
TMC, the nation s largest privately-held provider of flatbed transportation, provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. TMC, founded in 1972, is headquartered in Des Moines, Iowa, and is known for its integrity, innovation, superior safety record and dedication to quality and customer service. Visit us at www.tmctrans.com.1
Looking for owner driver work?
We ve helped thousands of owner drivers to grow their businesses see what we can do for yours
Independent Courier Owner Driver?
Let the work find you!
At Courier Exchange we provide a unique service for professional owner drivers, designed to improve profitability and provide a springboard to grow your business. We have been operating the Exchange since 2000, and in that time we have seen literally thousands of owner drivers benefit from the Exchange. Many go on to build their businesses off the activity and relationships formed through the Exchange. Our easy-to-use suite of tools for owner drivers makes it straightforward to manage your business and gain from new relationships.
- Find more jobs, fill your vehicle and stop losing money on dead mileage.
- Independent courier owner drivers receive real-time access to our online trusted trading community, where loads are available for your vehicles and you can post your return journeys and availability
- Significantly increase your opportunities within a large network of like-minded professional courier businesses.
How does it work?
- A Complete your Exchange profile as fully as possible, including your insurance documents and other relevant compliance documents.
- B Advertise your location, vehicle size and availability status via the Exchange website or mobile app.
- C Companies enter the loads they need covered and the system automatically matches them to your availability, vehicle size and current location, notifying you in real time via email or SMS alert to your mobile phone.
- D Negotiate your price directly with the member who has posted the job. Complete the delivery, upload the POD and raise your invoice through the Exchange. Job done!
Over the recent years, the exchange has helped us increase our profit margins, reduced our empty mileage running and hopefully helped other owner drivers and companies do the same.
We have numerous unique features to set us apart from other online exchange sites:
- Our customised mobile app keeps members connected to Courier Exchange and sends them live notifications while on the move.
- We offer advanced Accreditation checks with the ability to supply feedback on other members and our Account Managers pro-actively manage any complaints and disputes arising between members.
- Strict membership criteria
- Interactive maps, integrated billing module.
- And much much more!
In order to join you must be working wholly within the courier or transport industry and you will need to provide the following minimum documentary evidence about you and your business:
- Driving Licence
- Vehicle and Goods in Transit insurance
- Two forms of Proof of Address
- Certificate of Incorporation and VAT number (if applicable)
A 39-year-old man was killed while on his way to work in a rural industrial park in the city s southeast end.
Police say the man, whose identity has not been released, was travelling east on Rideau Rd. behind a larger vehicle. Another man, driving a large dump truck hauling a small bulldozer on a trailer, was pulling out into the westbound lane of Rideau Rd. from Power Rd. when the crash happened.
The motorcycle collided with the heavy trailer and its rider died at the scene around 6:20 a.m.
Investigators kept the intersection closed until about noon as they pieced together how the crash happened and tried to determine if either vehicle had mechanical issues.
Ottawa firefighters responded to the crash and say they started CPR on the victim, but neither they nor paramedics could save the man.
He was pronounced dead at the scene by paramedics, according to Ottawa Fire spokesman Marc Messier.
Insp. John Medeiros said investigators are looking into whether bright, eye-level sunlight at that time of day may have been a factor in the crash.
He wasn t thrown from the bike, he said. He was found where the collision occurred.
Next of kin have been notified.
CAN YOU TELL US MORE? If you witnessed this incident, or have photos or video we are interested in hearing your story. Click this link to to send images or video2; Tweet us @ottawasuncom; email us at email@example.com; or call our newsroom at 613-739-5112.